We are a global SaaS company that offers a scalable open software platform to empower fitness and leisure businesses to thrive in today's dynamic market. Our innovative solutions are designed to facilitate their digital transformation and help them accomplish their goals while delivering an exceptional member experience. With serving over 1400 facilities in more than 55 countries worldwide, Perfect Gym is one of the most trusted providers in the industry.

Implementation Team Leader

(based in Warsaw, Poland) 

 YOUR ACTIVITIES 

• Lead the Team running SME (Small-Medium Enterprises) implementation projects
• Create a collaborative team with open communication and feedback
• Providing quality assurance on the projects led by dedicated SME Project Managers
• Managing 1^st level client and internal escalations coming from projects
• Providing day to day and midterm leadership to the Team
• Making decisions and solving problems to move the business forward
• Supporting the scoping of projects by approving/challenging project resource estimates prepared by dedicated roles
• Liaise with SME Sales Director to monitor opportunity pipeline and secure Implementation team capacity to enable Company’s growth
• Monitoring team capacity in short- and midterm and contribute in long-term planning (annual)
• Establishing clearly defined goals, objectives, responsibilities, competencies, and development plans for each member of the team
• Monitor projects portfolio
• Assigning projects to Project Managers, coordinate Consultants assignment to projects
• Liaise with IT and Product Owners to ensure business requirements are translated into development task
• Contribute to improvement of processes and procedures around implementation process
• Work with other teams to achieve success and Customer satisfaction

WHAT WE EXPECT

• At least 4 years of leading the teams and experience in IT project and/or portfolio management
• Practical knowledge of Project Management tools and methodologies
• Experience in directly managing teams
• Advanced language skills in verbal and written English and Polish
• Excellent communication skills
• Efficient planning and organizational skills
• Ability to work consistently on own initiative
• Problem-solving attitude
• Ability to drive high levels of teamwork
• Readiness for business trips (less than 10%)
• Competency in Microsoft applications including Word, Excel, PowerPoint, and Project

NICE TO HAVE:

• Another European language on business communication level (German, French preferred)
• Project Management Certification (e.g. Prince2, PMI)
• Team Lead/Management Certification (eg. CTL)
• Knowledge of Agile/SCRUM methodology
• Knowledge of Salesforce and Atlassian stack JIRA/Confluence

WHAT WE OFFER YOU

• Benefits package  – private medical healthcare and sport card 
• Unformalised dress policy
• Flexible form of employment 
• Possibility to work hybrid 
• Unique experience in the Fitness- and SaaS Industry in a market-leading company
• An international team with 170+ incredible colleagues
• A solid career path within Perfect Gym
• Dog friendly office
• Unforgettable Perfect Gym events